BCD Consulting

Technology and Management Consulting Services

Partner with Innovation

Corrective Actions
Achieve higher quality through proactive measures

Our Non-Conformances software empowers your organisation to achieve greater levels of quality control.    By streamlining the recording and tracking of non-conformances and follow-up actions you can eliminate recurring non-conformities.

Our easily configured reports can help you identify trends, through proactive measures you can develop a culture of continuous improvement.



Platform Features & Benefits


Record and track all non-conformances through a centralised web-based database and trend information across multiple departments, sites, or locations.   Non-Conformance software allows information to be viewed as a whole, or filtered by user-defined criteria.

Assign follow-up corrective and preventive action (CAPA) tasks to employees in response to a particular non-conformance report using the 8D problem solving process.   Automated, escalating email notifications and reminders drive accountability and task completion.


Our solutions and services will replace old, reactive approaches to managing Non-Conformances.   Globally communicate the lessons learned to share best practices across multiple locations. Rely on embedded 8D problem solving methodology to address your more complex, recurring problems.

Prevent the recurrence or occurrence of discrepancies, failures, and deviations through dashboards and scorecards that provide a real-time, at-a-glance assessment of the status of Non-Conformances and follow-up actions.


Perform root cause analysis and trend collected data to predict and prevent possible deviations, minimising the number of Non-Conformance reports.   Our real-time reporting provides summaries or detailed information at a glance, we also provide highly configurable dashboards display charts, graphs and tables to quickly identify trends.

With all information being stored in a single place and the removal of spreadsheets, real-time information is available for swifter responses.


Exceed the audit, non-conformance, and corrective and preventive action requirements of many common standards.   Meet and exceed all audits management, auditing and corrective/preventive action management requirements.   No matter the audit legislation or requirement, the system can be configured to meet the standards.

Your staff will have more time to focus upon improving organisational results.   Effective solutions reduce the time and resources required to manage actions and gather the required reporting.



Platform FUNCTIONALITY

As part of the system you can ensure that the process flow of a task/action is appropriate to your business roles.    Managers can view the status of worklists and notifications ensure task don't remain untreated.

Use system dashboards to see high-level status of all open corrective/preventative actions and drill-down into individual actions for additional details.   Kanban reporting and organisation specific metrics and displayed to your needs.

Email notifications are sent at required points in the workflow, additional email notifications for system and service level alerting are set to ensure your operational targets.

The data input forms are designed to only show required fields for the user.   The sequence and fields are configured to meet client requirements.

Training and Help advice is always available to clients, we offer 24/7 Support for our clients through online helpdesks and telephone support.   We provide guaranteed Service Level Agreements to our clients.

The system ensures that individuals only see information appropriate to their role/level within your organisation.    Data is held encrypted in secure datacentres in line with client or data protection needs, installations on client premises are not an issue.

As part of delivering our software we engage with our clients to understand roles and authorisations that they require.    We don't expect clients to work around our software and ensure that easy to configure solutions are available.

Automated workflow greatly reduces the time and resources required to manage audit actions.   When the software solution is adaptable to your workflow needs you see even greater results.

Delivering leading professional services & solutions


Corrective Actions & Non-Conformance Software allowing organisations to continuously improve quality.

   Combine with 'Incident Processing' and 'Audit & Compliance' tracking to implement a culture of continuous improvement.

Keeping innovation alive and a featured trend within your technology and business roadmap is central to remaining competitive is todays ‘Connected World’